Service Updates

Check your journey. When are you travelling?

These may affect your journey

Major Roadworks (Crawley Town Centre)

1st Jul - 30th Jun

From July 2021 for up to 13 months major roadworks will be taking place in Crawley on the Boulevard, College Road and Southgate Avenue. The Boulevard will be closed WB only from Wednesday 14th July 2021 for up to 13 months. Delays are likely.

How to log into your account on the new app

17th May onwards

Simply follow these six simple steps and you’re good to go!

1. Go to ‘settings’ and click on ‘sign in’ to create a new account.
2. If you previously had an account on the old app create your new account using the same email address as you had on the previous app.
3. Once logged in, go to the mobile tickets section on the app. This will trigger a verification email.
4. You should then receive an email containing a link to verify your account - click on the link.
5. Once you have clicked on the link to verify your account, any existing tickets will automatically transfer across from the previous app to your new account. If your tickets do not appear straight away try clicking elsewhere on the app and then return to the mobile tickets section or try logging in and out.
6. You can view your tickets in the 'mobile tickets' section of the app.

Please note, tickets on the new app are categorised by area, rather than type. Please click on the area of travel and then select by ticket type. For example, adult, student or child.

Thank you for downloading our new app. If you need any further assistance please contact customer services by email on feedback@metrobus.co.uk or call on 01293 449191.

Roadworks Brighton Road/Massetts Road Horley

24th Jul - 6th Aug

Roadworks will be taking place at the junction with Brighton Road and Massetts Road from Saturday 24th July for approximately 2 weeks. Part of Massetts Road will be closed and buses will be diverted via The Avenue in both directions. Delays are expected.

Stop Suspended (Riddley's Corner)

21st Jul - 6th Aug

Due to the current roadworks at Riddley's Corner both stops are suspended until further notice.

Ifield Drive/Ifield Avenue Roadworks

19th Jul - 22nd Oct

Significant delays can be expected due to major roadworks on Ifield Drive/Avenue for up to 15 weeks.

Stop Suspended (Ifield Drive)

19th Jul - 22nd Oct

Due to major roadworks this stop will be suspended from Monday 19th July 2021 for up to 15 weeks.
Due to the nature of the works there is no safe location for a temporary stop.
The nearest available stop will be the Climping Road or the Old Ambulance Station.

Stop Suspension (Forest Row)

14th Jul onwards

Stop is suspended due to roadworks blocking access

Church Lane, Headley

11th May onwards

  • Affected routes:
  • 21

Major water main replacement works.
Buses will be unable to serve Headley Court.

These disruptions could affect future journeys

Major Yorks Road Closure

26th - 28th Jul

Roadworks will be taking place on Major Yorks Road from Monday 26th July 2021 for up to 3 days between 0930-1530 each day. Buses will be diverted via A264, Church Road and the A26 in both directions.

Rocky Lane, Haywards Heath

28th Jul - 3rd Aug

Due to roadworks Rocky Lane will be closed from Wednesday 28th July 2021 for up to 7 days. Buses will be diverted via Fox Hill, Ditchling Road and Janes Lane in both directions.