Accessibility - Metrobus

The Helping Hand Scheme is a credit card sized information card holding a brief written instruction for the driver. You can apply here.

View our Website Accessibility Statement here.

Guidance for wheelchair and mobility scooter users.

Safe Haven's Scheme provides a safe place to go if needed.

Over 200 languages available. Plus, get access to tools including text to speech and many other customisable features.

We welcome all dogs on our buses, including assistance dogs, and make no charge for them travelling with us.

Information about bikes and e-scooters.

If for any reason a wheelchair user is unable to board the bus we have the wheelchair taxi guarantee scheme.

We welcome passengers with buggies on our buses. Our fleet is low floor to help those with buggies to use our services more easily.

If you are a local charity or community group you can apply here for funds or bus travel through our Community Support Fund.