- 21
- 21
How to log into your account on the new app
17th May onwards
Simply follow these six simple steps and you’re good to go! 1. Go to ‘settings’ and click on ‘sign in’ to create a new account. 2. If you previously had an account on the old app create your new account using the same email address as you had on the previous app. 3. Once logged in, go to the mobile tickets section on the app. This will trigger a verification email. 4. You should then receive an email containing a link to verify your account - click on the link. 5. Once you have clicked on the link to verify your account, any existing tickets will automatically transfer across from the previous app to your new account. If your tickets do not appear straight away try clicking elsewhere on the app and then return to the mobile tickets section or try logging in and out. 6. You can view your tickets in the 'mobile tickets' section of the app. Please note, tickets on the new app are categorised by area, rather than type. Please click on the area of travel and then select by ticket type. For example, adult, student or child. Thank you for downloading our new app. If you need any further assistance please contact customer services by email on feedback@metrobus.co.uk or call on 01293 449191.
Major Roadworks (Crawley Town Centre)
1st Jul - 30th Jun
From July 2021 for up to 13 months major roadworks will be taking place in Crawley on the Boulevard, College Road and Southgate Avenue. The Boulevard will be closed WB only from Wednesday 14th July 2021 for up to 13 months. Delays are likely.
Ifield Drive/Ifield Avenue Crawley Roadworks
19th Jul - 22nd Oct
Significant delays can be expected due to major roadworks on Ifield Drive/Avenue for up to 15 weeks.
Multiple Roadworks Crawley
14th Sep - 30th Jun
Due to multiple sets of roadworks in the Crawley area all of our Crawley based services are running with delays which may be significant at peak times, and may result in cancellation of some services. We apologise for any inconvenience caused.
Post Office stop suspension - #MB21
21st - 28th Sep
- Affected routes:
-
21
The Post Office bus stop on the #MB21 route is suspended in both directions from Tuesday 21st September until Tuesday 28th September inclusive, due to gas works. The nearest stop during this time is The Tree.
Emergency Road Closure (Highlands Road, Leatherhead)
22nd Sep - 1st Oct
- Affected routes:
-
21
Due to emergency roadworks Highlands Road is currently closed. Buses are being diverted via the A24 and Dorking Road in both directions.