Service update
Following the temporary withdrawal of our hydrogen single‑deck buses, a decision taken as a precaution to ensure your safety and the safety of our drivers and colleagues, the vehicles remain under investigation.
To keep services running, we are currently operating buses kindly loaned to us by other operators from across the UK.
While this has helped us maintain services across the network, using unfamiliar vehicles has presented some operational challenges. In particular, sourcing spare parts for these borrowed buses can take longer than usual, which has affected vehicle availability.
As a result, there have been some cancellations, mainly on our busier routes, to allow us to continue running less frequent services where alternative travel options are more limited.
We understand how disruptive and frustrating cancellations can be and we are truly sorry for the inconvenience this may cause. Safety remains our absolute priority, and our teams are working tirelessly to manage these challenges, minimise disruption, and restore service levels as quickly as possible. We sincerely thank you for your patience and understanding during this unprecedented time.
Crawley Bus Station Improvement Works
The Crawley Bus Station improvement works will start on Monday the 26th of January.
Phase one of these works will involve roadworks along Station Way and should not have any effect on stops or services within the bus station itself.
There will be lane closures on Station Way which may cause some slight delays so please allow extra time for your journey.
The improvement works are expected to be completed within two years. Any updates and future phases will be updated within this post.
We apologise for any inconvenience caused.
These disruptions could affect future journeys
London to Brighton Bike Ride, Route 272 - Diversion
Due to road closures for the London to Brighton bike ride on Sunday, 21st June.
Route 272 will be on diversion, following the route 271 to Princess Royal Hospital and then following the Route 270 to Worlds End.
Buses will be unable to serve any stops between Three bridges and Franklynn Road.
Please use Crawley Bus Station or the Princess Royal Hospital.