Metrobus app

Our app gives you great savings on your bus travel. Download the app for free and let your phone become your ticket and much more. Buy now, save for later, or gift to other people. 

Download the app on iOS and Android today.

Click here to download from the App Store if you are using iOS.

Click here to download from the Play Store if you are using Android.

Our app gives you so much more, from easy ticket purchasing to improved real-time information and interactive maps to plan your journey. Plus, there are some fab features, including a step counter and a way to track how many carbon emissions you’ve saved.

If you need any further assistance please contact customer services by email on [email protected] or call on 01293 449191..

Features of our app include:

  • Easy ticket purchase
  • Door-to-door journey planning
  • Favourite bus stops and journeys
  • Real-time information and live bus tracking
  • Live departure boards for bus stops
  • Service disruption information
  • Full list of timetables
  • Gift a ticket to someone else
  • Check how busy/quiet the bus is in real time.
  • A list of on-board features
  • Up and coming service changes
  • Customisable homepage
  • Carbon emissions savings calculator
  • Step count

 

Tickets on the app

To use your ticket - activate it before you need to travel - you only need to do this once for period tickets

When you get on the bus all you need to do is hold your phone, screen side up, under the ticket machine reader so it can read the QR code - wait for the beep/green light.

Fares on the app can be found here

Other information

If you get a new phone please let us know by emailing [email protected] and we will transfer any tickets across to your new phone.

Mobile tickets are accepted on services operated by Southdown PSV between certain points on certain routes. More info here.

If you have any problems or queries please email [email protected]

Please note: Ticket machines are programmed to accept a variety of cards and passes. We recommend storing credit and debit cards separate to smart cards, concessionary passes and mobile tickets to avoid accidently paying with the token. This happens very rarely

On the rare occasion that a credit or debit card is accidently scanned instead of a pass or mobile ticket, please contact customer services who will issue a full refund.