Community Support

Community Support Information

Metrobus is proud to work within the communities we serve.

To provide an extra helping hand to our communities; our Community Team have been collecting together some community support information in partnership with many of our local and national partners.

This web page is being updated daily therefore if you or your organisation wish to be added to this information page please contact the community team - Victoria and Sam - via 

Finally, a huge thank you to everyone who has helped us put this information page together. Your contributions have been invaluable. 

Bus information 

GOV.UK Official advice - Including NHS and County Council information

Crawley NHS

Local Councils - information and advice for your local area

Mental Health and anxiety support and information

Loneliness and isolation support and information 

  • Campaign To End Loneliness - 0203 8653908 
  • AbilityNet - This FREE webinar will offer information and support on how you can stay connected with family and friends using technology during a time of social isolation - and to learn skills for when it is no longer necessary. 

Information and support if you have a sight impairment

Advice and support for people living with dementia and also carers'

Support and advice for carers 

Information and support for people with a hearing impairment


Fraud and Scam Awareness Advice

All other group information

As well as the links above we have also added information from:

Age UK

Age UK West Sussex

Information and Advice, Telephone befriending, Doorstep Deliveries, Welfare and Safety Support, Wellbeing advice.
If you’d like to access any of the services above, or you’re worried about an older friend or family member at this time, please call on 01903 731800 or email

Press release here - Includes information on food collections. 

Euan’s Guide

0131 510 5106
Visit their website here 
The team behind Euan’s Guide, the website where people leave reviews rating the disabled access at the places they visit, has now launched a new online forum.

The charity focused on making it easier for disabled people to get out and about has now turned their attention to keeping everyone amused whilst they stay indoors.

St Catherine’s Hospice

As your local hospice, we are proud to help people in our community through the most difficult of times. Now, more than ever, we must look after each other.

We have already seen a severe impact on our fundraising, but our expert nurses, therapists and doctors are still providing care in the hospice and visiting people in their own homes, and our nursing and bereavement teams continue to offer advice and reassurance via our phone lines – as we do 365 days a year. In these uncertain times providing our care has never been more important. If you’re able, you can support our urgent appeal by donating online here

If you’re looking to relax or keep mobile, enjoy our online seated Tai-Chi and Meditation sessions

Keeping active is really important for those living with a terminal illness, and can have lots of benefits; from helping to reduce physical symptoms, help to increase your energy and reduce fatigue. Keeping moving can also have a real impact on your mental wellbeing, helping to improve mood and combat stress.

This is a guided, seated Tai-Chi video led by Lianne from our St Catherine’s Hospice therapy team. This video has been made for patients of St Catherine’s Hospice to continue to be able to participate in a form of gentle exercise

Meditation can significantly help to reduce stress, anxiety and worry. This practice is offered at our Living Well Centre through guided meditations with one of our volunteers, Graham, and is very popular with many of our patients and their loved ones.

This is a short guided meditation that you can do from the comfort of your own home. We hope it will offer some relaxation and calm to those who choose to take part.


Helpline and advice  - Scope's helpline provides free, independent and impartial advice and support on issues that matter to disabled people and their families.
You can contact the helpline by:

freephone: 0808 800 3333
textphone: Use Type Talk by dialling 18001 from a textphone followed by 0808 800 3333
filling out our contact form
use a British Sign Language Interpreter

The Silver Line 

Visit their website here 
The Silver Line operates the only confidential, free helpline for older people across the UK that’s open 24 hours a day, seven days a week, 365 days of the year. Helpline number – 0800 4 70 80 90

They also offer telephone friendship where they match volunteers with older people based on their interests,  facilitated group calls, and help to connect people with local services in their area

YMCA DownsLink Group

Visit their website for advice and support for young people.

They have also provided these documents with helpful information on the services available for young people at this time:

Press Release Emergency Isolation Campaign

YMCA Crisis Family Mediation Services document