Metrobus Travel Shops

Following the most recent update on coronavirus, our Travel Shops in Crawley, Redhill and Gatwick Airport are closed until further notice. Our customer services team are still available to assist you. Please email us on or contact us on social. Our phone lines are currently experiencing high volumes of calls so please only phone if your call is urgent on 01293 449191.


For timetables, maps, brochures and tickets call in to one of our travel shops at Crawley or Redhill, and now Gatwick Airport South Terminal.

The travel shops also provide the following services:

  • General enquiries
  • Key smartcard registration
  • Key smartcards can be topped up - it is cheaper to top up your key card online
  • National Express ticket sales point.
  • London area bus passes are also available from the Redhill travel shop.

Crawley Travel Shop

The Crawley travel shop and waiting room are next to County Mall and Crawley bus station.

View location of Crawley Travel Shop

Opening hours are:
0830-1800 on Monday to Friday
0830-1700 on Saturday
1030-1630 on Sunday & Public Holidays.

Redhill Travel Shop

The Redhill travel shop is located within Redhill bus station

  View location of Redhill Travel Shop here

Opening hours are:
0830-1300 & 1330-1700 on Monday to Saturday (except Public Holidays).
Closed - Sunday

Gatwick Travel Shop

The Gatwick Travel Shop is located by International Arrivals in the South Terminal

View location of Gatwick Travel Shop here

Opening hours are:

0730-2200 Monday to Friday
0830-2000 Saturday and Sunday