Welcome to the Metrobus App

On our app you can by tickets, plan your journey, view live departures from any bus stop and see where your bus is.

Our app is getting a complete overhaul

In the next few weeks you might notice a change as the update is released:

  • The look and feel has been updated
  • A simpler way to pay for tickets has been introduced
  • You can now search for bus stops
  • You can save your favourite journeys alongside your favourite bus stops
  • You can get get step by step directions to your destination
  • Our app is about to be updated in the next few weeks

    There will be a new look and feel to our app with this update

  • Tell us where you want to go

    You can get step by step directions to your destination

  • Travel paperless

    A simpler way to pay for tickets will be introduced

  • Travel Simple

    You will be able to save your journeys for quick access

  • Be informed

    Check the location of your bus and when it will arrive

Download the App

Tickets on the app?

  • You can pay for your mobile ticket (m-ticket) with a debit or credit card or PayPal, and it will be stored on your phone. You can save multiple payment methods for quick purchasing in future
  • You can buy m-tickets 24/7 to travel immediately or in advance.
  • To use your ticket - activate it before you need to travel - you only need to do this once for period tickets
  • When you get on the bus all you need to do is hold your phone, screen side up, under the ticket machine reader so it can read the QR code - wait for the beep/green light. 

What tickets are available on the app?

The tickets available on the app are our period Metrorider and Metrovoyager tickets - both Adult and Child tickets are available.

Period travel is available up to 4 weeks in duration. Group/Family travel is also available on the app.

You can download our ticketing zone map if you are unsure which metrorider ticket is most appropriate

View Metrorider/Metrovoyager zone map

Other features on the app

You can:

  • view your bus on a map to see exactly where it is 
  • plan your journey with our mobile-friendly journey planner 
  • view 'virtual departure boards' for all bus stops, including geo-location to show you your nearest boarding point 
  • 'favourite' a bus stop so if you use one regularly it's much quicker and easier to get to the live departure boards.  Just tap the blue star on the home screen to add your stop.
  • 'gift' an m-ticket to another app account,

Other information

  • There is a countdown and expiry date on-screen so that you can easily see how long you have left on your m-ticket .
  • Except for the Family and Duo tickets, only one person per phone can travel, you cannot activate multiple tickets on one phone to allow several people to travel.
  • If you get a new phone please let us know by emailing mtickets@metrobus.co.uk and we will transfer any tickets across to your new phone.
  • Mobile tickets are accepted on services operated by Southdown PSV between certain points on certain routes. More info here.
  • If you have any problems or queries please email mtickets@metrobus.co.uk