Welcome to the Metrobus App

We’ve launched our new app. Tickets can be purchased as usual on the new app – in advance or on the day.

New: When boarding the bus with your activated m-ticket instead of showing your phone to our drivers, you now need to scan the QR code under the reader located on our ticket machines - hold your phone screenside up under the reader and wait for the green light/beep.

Some of the key new features are: 

  • You can now view your bus on a map to see exactly where it is 
  • Plan your journey with our mobile-friendly journey planner 
  • View 'virtual departure boards' for all bus stops, including geo-location to show you your nearest boarding point 
  • Save multiple payment methods for quick purchasing in future - including PayPal 

Download our new App

How does the app work?

  • You pay for your mobile ticket (m-ticket) with a debit or credit card or PayPal, and it will be stored on your phone.
  • You can buy m-tickets 24/7 to travel immediately or in advance.
  • To use your ticket - activate it before you need to travel - you only need to do this once for period tickets
  • When you get on the bus all you need to do is hold your phone, screen side up, under the ticket machine reader so it can read the QR code - wait for the beep/green light. 

What tickets are available on the app?

The tickets available on the app are our period Metrorider and Metrovoyager tickets - both Adult and Child tickets are available.

Period travel is available up to 4 weeks in duration. Group/Family travel is also available on the app

You can download our zone map below if you are unsure which metrorider ticket is most appropriate

Download the Metrorider and Metrovoyager zone map here

Other information

  • There is a countdown and expiry date on-screen so that you can easily see how long you have left on your m-ticket .
  • Except for the Family and Duo tickets, only one person per phone can travel, you cannot activate multiple tickets on one phone to allow several people to travel.
  • If you get a new phone please let us know by emailing mtickets@metrobus.co.uk and we will transfer any tickets across to your new phone.
  • Mobile tickets are accepted on services operated by Southdown PSV between certain points on certain routes. More info here.
  • If you have any problems or queries please email mtickets@metrobus.co.uk