This policy relates only to information that Metrobus obtains from you.
The information Metrobus collects about you includes name, address, phone number, postal and e-mail address, which is used for the purposes such as those shown below:
- to fulfill a request for information supplied by Metrobus
- to investigate and respond to queries or complaints
- to process ticket orders
- to supply information if you have subscribed to our e-mail newsletter
Metrobus does not store information which is gathered about you via www.metrobus.co.uk other than for giving you a response or processing a ticket sale.
Metrobus will keep your information confidential except if we are asked to supply it by law (for example where a crime is involved) or to comply with a regulatory body of competent jurisdiction.
Metrobus processes personal data in accordance with the Data Protection Act 1998.
Should you wish to obtain a copy of any information that Metrobus holds on you, please write to the following address: Metrobus Ltd, Wheatstone Close, Crawley, West Sussex RH10 9UA. There may be a charge for supplying this information which you will be informed of.
If you have a complaint regarding any breach of this privacy policy, contact Metrobus Ltd, Wheatstone Close, Crawley, West Sussex RH10 9UA. When this is received, it will be reviewed and Metrobus will ensure that it is in compliance with the privacy policy and all applicable laws.
IP Use and Cookie Information
Metrobus will use your IP address for website analysis.
A cookie is a small piece of information that is sent to your browser when you access www.metrobus.co.uk. A session cookie used by Metrobus is a line of text that is stored temporarily in your computer's memory.
On pages where www.metrobus.co.uk uses "session cookies" to facilitate your use of the website, no collection of personal information takes place. The cookie will be destroyed no more than one hour after you close your browser.
The use of this cookie helps the smooth transition of information from www.metrobus.co.uk and you.
Internet browsers can be configured so that it refuses new cookies, prompting you to accept cookies or disables cookies altogether.
Copyright
The contents of www.metrobus.co.uk are protected by copyright under international law. The name "Metrobus" and the logo are registered trade marks.
Usage of Information
You are permitted to read the contents of this site and make copies for personal use and pass on, if Metrobus is credited, and no text is altered.
Should you visit a website where Metrobus has provided a link, then your information may be used differently by the operator of the linked web site.
Metrobus Ltd Registered in England No 1742404
Registered Office: 3rd Floor, 41-51 Grey Street, Newcastle Upon Tyne, NE1 6EE
A wholly owned subsidiary of the Go-Ahead Group Plc
