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Metrobus Enquiries
01293 449191
London Travel Information
020 7222 1234 |
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If you are new to bus travel, or perhaps have a question that you have never liked to ask, this short guide may help.
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| How To Use Our Buses |
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| Making Your Journey |
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When you see the bus approach, raise your arm to indicate to the driver
that you wish it to stop.
Please have your season ticket, pass or money ready for when you get on.
If you are paying by cash, please state your destination clearly to the
driver and they will tell you how much the fare will be. If you wish to
purchase a discounted ticket (such as a child or senior citizens ticket),
please make this clear. Whilst we do provide change, it is appreciated if
the correct money can be tendered wherever possible to reduce the delay to
the service. However, we reserve the right not to accept £20 and £50
notes.
Please keep your ticket or pass with you throughout the journey, as
inspectors make regular checks on our buses. Failure to show a correct
ticket may result in a penalty fare or legal action being taken.
Take a seat and enjoy the journey. If no seats are available, please hold
tight.
Whilst you are on the bus, please have consideration for others:
- Please don't put your feet on the seats
- Please keep the volume down on personal stereos and keep the
use of your mobile phone to a minimum
- Please don't drop any litter on the bus
- The consumption of alcohol is not permitted
- All our buses are non smoking
When you want the bus to stop, simply press the bell once in good time and
remain in your seat until the bus comes to a stop. If the bus has two sets
of doors, you should alight from the centre exit.
When leaving the bus, please take all your belongings with you.
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| Lost Property |
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Should you find that you have left something on a Metrobus vehicle...
...if the service was in the London area:
On routes 64, 119, 127, 130, 356, 359, 367, 434, 466, T32, T33 or X26 please call 020 8665 0607 *,
on routes 405 or 420 please call 01293 449191,
or on any other route please call 01689 889516 *.
* - If you lost the item on these routes more than 7 days ago please contact the London Transport lost property office at Baker Street on 0845 330 9882 (0830 to 1600 Monday to Friday).
...if the service was outside London:
Please call 01293 449191.
Please bear in mind that lost property will usually remain with the driver or vehicle until the end of the day so may not return to the depot immediately.
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