METROBUS - Contact Us




	Metrobus Enquries 01293 449191 London Travel Information 020 7222 1234


Frequently Asked Questions



Before you e-mail or call with an enquiry please take a moment to check that the answer you require is not contained within our website. All Metrobus services have Timetables available online. If you are not sure which bus to catch please check the Index to Places Served or the Map Index. If your enquiry concerns lost property please read the information here. If your enquiry involves a ticket or pass (rather than a specific fare) please read our Fares Guide first. If you are travelling to or from Gatwick or Heathrow airports and need assistance planning your journey please visit our Airport Services page. For our services outside of the London area please use the form or the Crawley depot contact details here. Any comments or complaints you may have regarding our London bus services are handled by London Buses Customer Services. They can be contacted on 0845 300 7000, by e-mail at customerservices@tfl-buses.co.uk or in writing to: Surface Transport Customer Services Floor 4, Palestra 197 Blackfriars Road London SE1 8NJ We will reply to any messages as soon as possible, normally within 7 days. View our Complaints Procedure.



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Addresses & Phone Numbers



Metrobus Ltd Crawley Depot	Wheatstone Close Crawley West Sussex RH10 9UA Telephone 01293 449191


Metrobus Ltd Orpington Depot	Farnborough Hill Orpington Kent BR6 6DA Lost Property Telephone 01689 889516 Comments and Suggestions 0845 300 7000


Metrobus Ltd Croydon Depot	134 Beddington Lane Croydon Surrey CR9 4ND Lost Property Telephone 020 8665 0607 Comments and Suggestions 0845 300 7000


Other Enquiries



You can visit our list of Useful Links & Phone Numbers if your enquiry involves another bus operator or a train journey. We would also welcome Feedback regarding our website. View our website disclaimer.