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| About Us |
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| Company Introduction |
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Metrobus is part of the Go-Ahead Group plc – one of the five largest transport groups within the UK. Go-Ahead also runs rail franchises, aviation and parking operations.
Metrobus was established in 1983 in Orpington, Kent and was acquired in 1999 by Go-Ahead, the company has expanded to over 350 vehicles and now employs around 1,400 people. Metrobus operates out of three depots – Crawley, Croydon and Orpington.
A large proportion of Metrobus’ fleet is run for Transport for London (TfL), the remainder of our services are concentrated in Crawley, Horsham, East Grinstead, Redhill and Reigate. We also run more rural services across to Kent and as far down as Brighton.
We operate the successful Fastway service, a partnership that involves West Sussex County Council, Surrey County Council, Crawley Borough Council, BAA and other private companies. Fastway links Crawley to Horley, serving Gatwick Airport.
Fastway uses dedicated lanes, guideways and priorities at traffic lights to improve reliability and journey times. All vehicles are fitted with cctv and use Global Positioning System technology (GPS) for real time passenger information that is available on-line or at bus stops.
To attract passengers we have substantially invested in our fleet over the years. The average age of our vehicles is 5.2 years, well below the Government’s target of 8 years. All of our vehicles have engines that are Euro II and above. The Euro engine standards set out maximum emission levels on new vehicles that are becoming increasingly stricter and thus reduce the impact the vehicles have on the environment.
As well as investment to reduce our impact on the environment, we have also invested in cctv for security and safety of passengers and staff alike. Around 98% of the fleet now have cctv installed and all of our new vehicles come fitted with cctv as standard. We are also in the process of installing real-time information on our high frequency and most popular routes.
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| Metrobus Travel Shops |
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Our travel shops at Crawley and Redhill will be happy to help with your enquiries and can also issue Metrobus season tickets, Metrorider or Metrovoyager passes or National Express tickets. London area bus passes are also available from the Redhill travel shop.
The Crawley travel shop and waiting room are adjacent to County Mall and the bus station (view map) and is open from 0830 until 1800 on weekdays, from 0830 until 1630 on Saturdays and from 1100 until 1600 on Sundays.
The Redhill travel shop is located within the bus station (view map) and is open from 0830 until 1700 on Mondays to Saturdays (closed between 1300 and 1330 for lunch).
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| Advertising |
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You can advertise on any of our buses (except on the outside of Fastway vehicles). For more information please contact CBS Outdoor on 0800 22 66 33.
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| Other Enquiries |
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You can visit our list of Useful Links & Phone Numbers if your enquiry involves another bus operator or a train journey.
We would also welcome Feedback regarding our website. View our website disclaimer.
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